Return to Help Index
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. You will also always be able to pick up your items on your trip on the Peace Dive Boat, please make sure to indicate the date of your dive trip on the comments section of your invoice. If you have any questions, please contact us at 805-650-3483. You may also email us at firstname.lastname@example.org.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. If you need assistance, please contact us at 805-650-3483. You may also email us at email@example.com.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact us within 72 hours of receiving the product at 805-650-3483. You may also email us at firstname.lastname@example.org.|
|What is your return policy?|
|All products must be returned unused in original packaging in a resalable condition within 30 days of purchase. A 15% restocking fee will be charged on all items returned and shipping fees will not be credited. It is your responsibility to return product to Peace Dive Boat at your own expense and an return authorization number must be written on the outside of all packages sent to Peace Dive Boat. To request a return authorization number, please contact us at 805-650-3483. You may also email us at email@example.com.|
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|